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PixiCall vs Smith.ai

Smith.ai's published receptionist plans are staffed by people, with optional AI. The human backup is a real strength if you want a person on hard calls.

Type: AI + live humans
Starting price: From $300/mo for 30 live receptionist calls
Spanish: Spanish add-on listed at $1 per call on the receptionist pricing page
Human backup: Yes — live receptionists are the core of the published plans
Canada: Not listed

Source: https://smith.ai/pricing/receptionists. As listed on 2026-10-08.

How to switch

Export your hours and FAQs.
Turn on PixiCall and verify conditional forwarding.
Cancel the other service at the end of its cycle.

All comparisons

PixiCall always answers.

It picks up, remembers the customer, and books the visit.

Join the waitlist See a demo

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